Returns:
All items are returnable within fourteen (14) days of receipt if not completely satisfied, less shipping costs.  Please return items in their original packaging along with a copy of the invoice and a return authorization number. 

To receive a RMA (Return Merchandise Authorization) number,  e-mail customer service--please provide your invoice number.   Any unauthorized returns, special orders, imprinted orders, or merchandise altered/damaged in any way will not be accepted.  Return shipping costs will be paid at the expense of the customer.

For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. le mo mo is not responsible for items damaged or lost in transit.

Customer is responsible for additional shipping cost if item is returning for alternation.

Privacy Policy:
We respect your privacy.  Any personal information we collect from you is strictly for the purpose of processing your order and will not be sold, swapped, or otherwise given out under any circumstances.

Backorders:
We do our best to keep all of our items in stock for immediate delivery, however backorders do occur.  Your backordered items will ship out as soon as they come into stock with no additional shipping charges.  If you do not receive your backorder within 45 days, please re-order the product.  There are no backorders on 'Limited Edition' items.  Please e-mail or call us if you do not wish to keep your items on backorder.

Shipping:
Free Domestic (50 states) Ground Shipping is offered if order is more than $100. Some items are oversized and/or overweight and will incur additional shipping costs. These items are not included in any free shipping promotions. All charges will appear upon adding your item to the cart.

Domestic Shipments
Ground (order less than $100): $6.95 (under 3 lbs.)
Next Day: $25.00  (under 3 lbs.)
2 Day Air: $15.00  (under 3 lbs.)
3 Day Select: $10.00  (under 3 lbs.)
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International (include Canada) Shipments
USPS Express Mail $28.00  (under 3 lbs.)

PLEASE NOTE:
1. The above shipping and handling charges are based on orders weighing up to 3 lbs.  (Please note that additional shipping and handling fee will be added to larger items and oversized boxes.)
2. Shipping charges may be higher for UPS / Fedex designated rural areas.
3. Include your UPS / FedEx shipping address on all orders--UPS / FedEx does not ship to P.O. Boxes.
4. When deciding upon your shipping method, keep in mind we ship Monday through Friday.  No orders are shipped Saturdays, Sundays or Holidays.  Do not count weekends and holidays when estimating your delivery time.  (UPS / FedEx does not factor weekends and holidays into their delivery time estimation.)
5. We ship Next Day, 2 Day and Priority Mail to Hawaii (HI), Alaska (AK) and Puerto Rico (PR). Orders valued at $200 or more will be required to ship UPS / FedEx 2 Day for insurance and tracking purposes. Customers will be contacted via e-mail regarding their shipping charges. Please select Ground if you want Priority Mail.
6. Priority Mail is the shipping method for APO's (including Out of Country APO's), Virgin Islands and Guam. Orders valued at $100 or more will be required to ship USPS Express (International) for insurance and tracking purposes. Customers will be contacted via e-mail regarding their shipping charges. Please select  Ground if you want Priority Mail.
7. Customers with orders shipped internationally are responsible for all duties and taxes.
8. Canadian Customers:  We ship USPS Express (3-6 days).  If your shipping amount exceeds $20.00, you will be contacted via email for authorization.
9. International Customers:  We ship USPS Express (3-6 days).  If your shipping amount exceeds $50.00, you will be contacted via email for authorization. USPS bases their international rates on package weight, dimension and destination. Therefore, the base rate of $50.00 may not apply to all countries (i.e. shipments to destinations in Africa, Eastern Europe, and some remote areas.) For more information on these rates, please contact customer service.